As a marketing communications professional for over 20 years, Nikki has held senior roles across a variety of industries including finance, insurance, telecommunications, retail, logistics, IT, sports & property. She have worked both in-house and on the strategic creative agency side. Nikki has deep knowledge in brand, PR, customer experience and marketing. She is currently Marketing Growth Strategy Director, APAC managing teams across Small Business, Customer Experience, Brand/ Digital, CRM, Customer communications for UPS a global leader in express international logistics. Under her guidance, the Best Pan Asia Campaign in APAC 2022 Search Awards was achieved, and her team was a finalist for the Markies Award for “Most Effective Use – Mobile.”