DAY ONE – THURSDAY 23 MAY 2019

EXHIBITION

  • Brand Voice Strategies
  • Customer Engagement Strategies
  • Social Listening
  • Brand Storytelling
  • Social Shopping
  • Video and Ephemeral Content
  • Crisis Control
  • Content Creation & Technology
  • Customer-Centric – CX Strategy
  • Customer Loyalty & Retention
  • Personalisation & CX
  • CDX Strategies
  • Designing Cross-Channel Experiences
  • Brand-Led Omnichannel Experiences
  • ROI of UX
  • Voice & eCommerce
  • Digital innovation & Brand Impact
  • New Business Models in Transformation
  • CDO CMO Strategies Roundtable
  • Digital Disruption
  • Leadership in Transformation

NETWORKING EVENT

DAY TWO – FRIDAY 24 MAY 2019

EXHIBITION

  • Customer-Centric Social Media Strategy
  • Automation of Content
  • Social Analytics & Metrics
  • ROI of Influencer Marketing
  • Power of Micro Influencers
  • Content Creation & Technology
  • Chatbot & Engagement Strategies
  •  Impact of Chatbots, AI, VR and AR on Customer Experience
  • Blockchain & Marketing
  • Optimisation  & Conversion
  • Data-driven Technologies & Customer Journeys
  •  SEO and Voice Strategy
  • Customer Privacy & Data Marketing
  • Brand Voice Strategies
  • Digital Convergence: Impact on Consumers
  • People within Digital Teams
  • Culture of Innovation
  • Future-Proofing Digital Strategy