DAY ONE – THURSDAY 23 MAY 2019
EXHIBITION
- Brand Voice Strategies
- Customer Engagement Strategies
- Social Listening
- Brand Storytelling
- Social Shopping
- Video and Ephemeral Content
- Crisis Control
- Content Creation & Technology
- Customer-Centric – CX Strategy
- Customer Loyalty & Retention
- Personalisation & CX
- CDX Strategies
- Designing Cross-Channel Experiences
- Brand-Led Omnichannel Experiences
- ROI of UX
- Voice & eCommerce
- Digital innovation & Brand Impact
- New Business Models in Transformation
- CDO CMO Strategies Roundtable
- Digital Disruption
- Leadership in Transformation
NETWORKING EVENT
DAY TWO – FRIDAY 24 MAY 2019
EXHIBITION
- Customer-Centric Social Media Strategy
- Automation of Content
- Social Analytics & Metrics
- ROI of Influencer Marketing
- Power of Micro Influencers
- Content Creation & Technology
- Chatbot & Engagement Strategies
- Â Impact of Chatbots, AI, VR and AR on Customer Experience
- Blockchain & Marketing
- Optimisation & Conversion
- Data-driven Technologies & Customer Journeys
- Â SEO and Voice Strategy
- Customer Privacy & Data Marketing
- Brand Voice Strategies
- Digital Convergence: Impact on Consumers
- People within Digital Teams
- Culture of Innovation
- Future-Proofing Digital Strategy