David Noone is EMEA Vice President – Digital Solutions at TTEC, one of the largest, global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. With over 25 years’ industry experience, David has worked with some of the world’s largest brands, helping them to deliver spectacular results from superior customer experience and enjoy the latest, innovative technology solutions. David is a regular speaker and blogger, particularly around AI and Machine Learning, and strives to bring a business focussed reality to complex technology solutions.