As Head of Global Operations, Raktim leads the planning, implementation and successful running of Digital Experience tools and technology to deliver orchestrated personalised digital experiences for Samsung SDS clients including Samsung Electronics.
Raktim has over 20+ years of experience in Digital Transformation working for companies such as Adobe, Deloitte, and Accenture. With particular expertise in Adobe Experience Cloud solutions, Raktim brings a wealth of experience and understanding of what is truly required to enable brands to harness the power of the technology to drive measurable growth through Omnichannel Marketing and Personalisation at Scale to support organisations across geographies and divisions.