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Raman Dhaliwal-Janjua is an innovative digital leader who has transformed the digital landscape for major industry players such as Toolstation, Claire’s Accessories, Speedo, Jones Bootmaker, and Marks and Spencer. Her expertise lies in developing customer-centric strategies, improving the customer experience, and achieving sales targets. She has led successful digital transformations and platform migrations, and her proficiency in digital marketing has increased brand awareness and sales efficiency. Her work involves integrating digital strategy with operational excellence and optimising conversion rates, making her a pioneer in e-commerce and digital marketing.