Speakers

12:00PM - Day 1

We live in a very different world than that...

View Using “High Touch” Experience to Succeed in a “High Tech” World

12:30PM - Day 2

How do you maximise your sales force in creating...

View Supercharge your Sales Teams in Social Selling

02:30PM - Day 1

Why the definition of “brand” has changed in the...

View Panel: The Role Of Brand In The Digital Age

02:00PM - Day 1

Delivering connected, personalized experiences for customer, partners & employees...

View Connecting the Consumer Experience through Digital Transformation

12:00PM - Day 2

Are you willing to take a creative risk? Successful...

View How to Win Outside your Creative Comfort Zone: Digital Brand Strategies in 2020

12:00PM - Day 1

View Engaging Storytelling: Capturing your Audience’s Attention

02:30PM - Day 1

The importance of brands delivering a unique customer experience...

View Panel: Understanding the Customer Experience in the Age of Omni-channel

09:30AM - Day 2

With so many brands competing for your customers’ attention...

View Can I have your attention please?

12:30PM - Day 2

What Google for Jobs is, and the impact on...

View How Google For Jobs Changed Recruitment Forever

02:00PM - Day 1

How lazy assumptions can kill campaigns and consumer connections...

View Why are we so afraid of ageing in advertising?

03:40PM - Day 1

View Mobile Transformation – Your Journey to a Better Web

12:00PM - Day 1

View Driving CX with Marketing Technology

02:30PM - Day 1

Going back to basics - brands creating connections and...

View Panel: The Power of Social in 2020

03:40PM - Day 1

Understand the Age of Agile theory: in today’s fast...

View Are you ready for the Age of Agile – and is it do or die?

04:30PM - Day 1

Identifying and setting strategy goals – what do you...

View Panel: Examining Your Digital Marketing Strategy for 2020

12:30PM - Day 2

How is User experience is more than just usability?...

View The ROI of UX in Digital & Marketing Strategies

02:30PM - Day 1

The importance of brands delivering a unique customer experience...

View Panel: Understanding the Customer Experience in the Age of Omni-channel

05:10PM - Day 1

View GDPR – What’s Next?

09:00AM - Day 1

This session from Award-Winning Marketer, Coach and Writer, Dr...

View How are you doing on your 2020 Digital To-Do List?

08:50AM - Day 1

View Digital Transformation & Innovation – Chair’s Welcome & Opening Remarks

12:00PM - Day 2

Let’s be honest, we hate ads. Our customers hate...

View Advertising: Why most of us suck at it… and how to change that

09:30AM - Day 1

View Track Sponsor Keynote – Clientscape

08:50AM - Day 1

View Data & Digital Experiences – Chair’s Welcome & Opening Remarks

09:20AM - Day 2

View Data & Digital Experiences – Chair’s Welcome & Opening Remarks

09:30AM - Day 1

View CX Leadership In An Age Of Hyperfragmentation

02:30PM - Day 1

A panel in partnership with BCMA and BCMA Influence...

View BCMA Panel: Why Influencer Marketing Should be Integral in your Marketing Strategy

10:00AM - Day 1

Understand how global companies transformed into innovation-led businesses Why...

View Panel: Growing a Culture of Innovation within Digital

12:00PM - Day 2

A successful digital transformation is no longer based on...

View Digital Transformation through a Product Mindset

10:00AM - Day 1

Understand how global companies transformed into innovation-led businesses Why...

View Panel: Growing a Culture of Innovation within Digital

04:30PM - Day 1

How to create a compelling brand story that helps...

View Panel: The Art of Storytelling in 2020

09:20AM - Day 2

View Influencer & Social Media – Chair’s Welcome & Opening Remarks

08:50AM - Day 1

View Influencer & Social Media – Chair’s Welcome & Opening Remarks

10:00AM - Day 2

The importance of building an engaged community and the...

View Panel: Harnessing the Power of Digital Communities on Social

02:30PM - Day 1

A panel in partnership with BCMA and BCMA Influence...

View BCMA Panel: Why Influencer Marketing Should be Integral in your Marketing Strategy

12:00PM - Day 2

We all know how digital technology allows marketers to...

View Does Agile work in Marketing?

10:00AM - Day 1

What is great CX and how does that support...

View Panel: Customers Loyalty: How to Improve Retention in eCommerce with Personalisation & CX

02:30PM - Day 1

A panel in partnership with BCMA and BCMA Influence...

View BCMA Panel: Why Influencer Marketing Should be Integral in your Marketing Strategy

03:10PM - Day 1

Gamify your customer journey Use gamification to strengthen and...

View Use Gamification to Capture Data to Improve the Digital Experience

11:45AM - Day 2

The luxury industry has mastered the art of storytelling...

View Exclusive Insights from Luxury Brands: How Storytelling Will Help Your Brand Thrive In The Long Term.

11:10AM - Day 1

View Turtl Presentation

10:00AM - Day 2

Why it’s important to create authentic marketing content How...

View Panel: Building a Creative & Authentic Content Strategy

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Brandwatch is the world’s pioneering digital consumer intelligence suite,...

View Brandwatch

09:30AM - Day 1

View Brandwatch Keynote

02:30PM - Day 2

How to re-connecting with lost customers & empower them...

View How to Disrupt the Market: Transforming your Brand Strategy

09:30AM - Day 2

In recent years, consumer expressions of "health" and "nutrition"...

View How We Used a Robot to Solve a Very Human Problem

03:20PM - Day 1

View Understanding the DNA of your Customers and their Journeys

02:10PM - Day 1

Creating a culture in which risk-taking is acceptable Why...

View Panel: Digital Transformation: How Effective Leaders Drive Digital Change

11:40AM - Day 1

View Dive into B2B e-commerce of consumer goods, Challenges and Opportunities

10:00AM - Day 1

Budget vs ROI - Why we should look at...

View Panel: Overcoming Roadblocks in Digital Transformation 2019 & Beyond

09:30AM - Day 2

Twitter is the world's largest focus group. A global,...

View What’s Happening?

01:10PM - Day 1

As brands increasingly need to speak to customers with...

View Embracing our Role as Digital Ethnographers

10:00AM - Day 2

How should brands adjust with new and novel approaches...

View Panel: Future-proofing your Digital Team & Strategy

11:40AM - Day 1

View Data Driven Storytelling for Truly Connected Sales and Marketing

10:00AM - Day 2

How should brands adjust with new and novel approaches...

View Panel: Future-proofing your Digital Team & Strategy

10:00AM - Day 2

Why should brands look towards a customer-centric strategy How...

View Panel: The Value of Creating a Customer-Centric Digital Strategy

10:00AM - Day 1

What is great CX and how does that support...

View Panel: Customers Loyalty: How to Improve Retention in eCommerce with Personalisation & CX

10:00AM - Day 2

Why should brands look towards a customer-centric strategy How...

View Panel: The Value of Creating a Customer-Centric Digital Strategy

02:50PM - Day 1

Data-driven, 1-to-1 customer engagement Forging personalised connections across modern...

View Social Account Based Marketing

12:10PM - Day 2

View Influencer Marketing: How can it Support your Retail Growth Strategy

04:30PM - Day 1

Exploring the rise of Snapchat/Instagram ephemeral content – storytelling...

View Panel: Video and Ephemeral Content – How Brands should Effectively Storytell in a Crowded Environment

01:10PM - Day 2

View Falling in Love With The Problem

04:15PM - Day 1

How to create content that that will reach its...

View Understanding the Impact of Content within your Digital Strategy

12:10PM - Day 1

View Humanizing the Customer Experience using AI

03:20PM - Day 1

Purpose-driven companies are often celebrated for their fast growth...

View Purpose Driven Innovation – Disrupting Global Plastic Waste

09:00AM - Day 1

View Putting Customer-Centricity First – Defining your CX Strategy

10:00AM - Day 1

Budget vs ROI - Why we should look at...

View Panel: Overcoming Roadblocks in Digital Transformation 2019 & Beyond

11:40AM - Day 1

How to build an employee advocacy program that contributes...

View Harnessing the Power of Employee Advocacy on Social Media

02:30PM - Day 2

Understanding which influencers work for your brand. How to...

View Panel: Maximise Your Influencer Marketing Strategy for Growth & ROI

10:00AM - Day 1

Budget vs ROI - Why we should look at...

View Panel: Overcoming Roadblocks in Digital Transformation 2019 & Beyond

09:00AM - Day 1

Key tactics to help define a unique social voice...

View How to Define & Maintain A Unique Brand Voice on Social

12:00PM - Day 2

A successful digital transformation is no longer based on...

View Digital Transformation through a Product Mindset

10:00AM - Day 1

Understand how global companies transformed into innovation-led businesses Why...

View Panel: Growing a Culture of Innovation within Digital

01:10PM - Day 1

As brands increasingly need to speak to customers with...

View Embracing our Role as Digital Ethnographers

10:00AM - Day 1

What is great CX and how does that support...

View Panel: Customers Loyalty: How to Improve Retention in eCommerce with Personalisation & CX

12:40AM - Day 1

Using cultural insight across every continent, Diageo has developed...

View Positive Gender Portrayal in Advertising

03:10PM - Day 2

During this session, Chris will be talking about the...

View The Power of Recombinant Data in Marketing

02:10PM - Day 1

Building meaningful customer relationships with authenticity Organic V. Paid...

View Panel: Future of Social: Essential Trends & Strategies for 2019

02:10PM - Day 1

Creating a culture in which risk-taking is acceptable Why...

View Panel: Digital Transformation: How Effective Leaders Drive Digital Change

05:10PM - Day 1

How a newsroom approach helped shape content approach and...

View A Multi-Channel, Newsroom Approach to Communicating the Weather

04:30PM - Day 1

How to create a compelling brand story that helps...

View Panel: The Art of Storytelling in 2020

10:00AM - Day 2

Why should brands look towards a customer-centric strategy How...

View Panel: The Value of Creating a Customer-Centric Digital Strategy

09:30AM - Day 2

Locking down your content strategy goals A holistic view...

View Audience first: Why Putting your Customers at the Heart of your Content Strategy Works

02:30PM - Day 2

Understanding which influencers work for your brand. How to...

View Panel: Maximise Your Influencer Marketing Strategy for Growth & ROI

04:30PM - Day 1

Translating your vision into a clear and structured strategy...

View Centralising your Digital Strategy to Stay Ahead

09:45AM - Day 1

If you work in-house and are responsible for content...

View Get Buy-in for Content- the In-House Marketer’s Guide

09:30AM - Day 1

Don’t let digital transformation slow you down Get in...

View Staying Ahead of your Digital Transformation Strategy

10:00AM - Day 1

What is great CX and how does that support...

View Panel: Customers Loyalty: How to Improve Retention in eCommerce with Personalisation & CX

12:30PM - Day 2

How is User experience is more than just usability?...

View The ROI of UX in Digital & Marketing Strategies

02:30PM - Day 1

The importance of brands delivering a unique customer experience...

View Panel: Understanding the Customer Experience in the Age of Omni-channel

02:30PM - Day 2

Understanding which influencers work for your brand. How to...

View Panel: Maximise Your Influencer Marketing Strategy for Growth & ROI

03:20PM - Day 1

How to build an editorial strategy that meets the...

View Creating Content that Converts

03:25PM - Day 2

View How Should Brands Implement a SEO and Voice Strategy

02:30PM - Day 2

Discussing the latest data-driven technologies that help to make...

View Panel: Enhancing Customer Journeys: Digital, Data & Analytics

02:30PM - Day 2

Understanding which influencers work for your brand. How to...

View Panel: Maximise Your Influencer Marketing Strategy for Growth & ROI

03:25PM - Day 2

In June 2018, Curry's PC World turned to The...

View The Hook: Using influencers to super drive sales for Currys PC World

12:10PM - Day 1

With constant pressure to justify your marketing spend, how...

View Marketing without Spending a Penny

09:00AM - Day 1

Key tactics to help define a unique social voice...

View How to Define & Maintain A Unique Brand Voice on Social

12:40PM - Day 2

Find out which small and simple SEO changes can...

View The Butterfly Effect in SEO

02:10PM - Day 1

Building meaningful customer relationships with authenticity Organic V. Paid...

View Panel: Future of Social: Essential Trends & Strategies for 2019

12:10PM - Day 1

We all love a good story, but customers expect...

View Give Them What They’re Asking For: 3 Things Your Customers’ (and Boss!) Expect From Your Social Marketing Strategy

02:10PM - Day 1

Building meaningful customer relationships with authenticity Organic V. Paid...

View Panel: Future of Social: Essential Trends & Strategies for 2019

02:30PM - Day 2

Discussing the latest data-driven technologies that help to make...

View Panel: Enhancing Customer Journeys: Digital, Data & Analytics

04:30PM - Day 1

Exploring the rise of Snapchat/Instagram ephemeral content – storytelling...

View Panel: Video and Ephemeral Content – How Brands should Effectively Storytell in a Crowded Environment

04:30PM - Day 1

Exploring the rise of Snapchat/Instagram ephemeral content – storytelling...

View Panel: Video and Ephemeral Content – How Brands should Effectively Storytell in a Crowded Environment

11:45AM - Day 2

The luxury industry has mastered the art of storytelling...

View Exclusive Insights from Luxury Brands: How Storytelling Will Help Your Brand Thrive In The Long Term.

03:40PM - Day 1

View Mobile Transformation – Your Journey to a Better Web

02:10PM - Day 1

Building meaningful customer relationships with authenticity Organic V. Paid...

View Panel: Future of Social: Essential Trends & Strategies for 2019

08:50AM - Day 1

View Data & Digital Experiences – Chair’s Welcome & Opening Remarks

09:20AM - Day 2

View Data & Digital Experiences – Chair’s Welcome & Opening Remarks

09:30AM - Day 1

View CX Leadership In An Age Of Hyperfragmentation

09:00AM - Day 1

View Lifting the Lid on the Future of Digital

05:10PM - Day 1

View Psychology of Ecommerce UX – Driving ROI through Influence and Persuasion

04:30PM - Day 1

Exploring the rise of Snapchat/Instagram ephemeral content – storytelling...

View Panel: Video and Ephemeral Content – How Brands should Effectively Storytell in a Crowded Environment

12:00PM - Day 2

We all know how digital technology allows marketers to...

View Does Agile work in Marketing?

10:00AM - Day 1

What is great CX and how does that support...

View Panel: Customers Loyalty: How to Improve Retention in eCommerce with Personalisation & CX

02:30PM - Day 2

Understanding which influencers work for your brand. How to...

View Panel: Maximise Your Influencer Marketing Strategy for Growth & ROI

02:10PM - Day 1

Creating a culture in which risk-taking is acceptable Why...

View Panel: Digital Transformation: How Effective Leaders Drive Digital Change

02:50PM - Day 1

Gamification is an under-utilised secret weapon in a digital...

View Growing your Customer Base with Gamification

10:40AM - Day 1

The changing social landscape The future of consumer intelligence...

View From Social Monitoring to Consumer Intelligence: Turning Disparate Data Sources into Meaningful Insights

02:50PM - Day 1

Increasing production of media IP,  through user engagement and brand...

View Transforming traditional media groups into digital community ecosystems  

01:10PM - Day 2

This presentation will focus on: The importance of being...

View Meaningful Engagement

09:00AM - Day 1

This session from Award-Winning Marketer, Coach and Writer, Dr...

View How are you doing on your 2020 Digital To-Do List?

08:50AM - Day 1

View Digital Transformation & Innovation – Chair’s Welcome & Opening Remarks

12:40PM - Day 2

How micro-influencers are disrupting the traditional influencer space and...

View #WeAreALLInfluencers: The power of micro-influencers

04:45PM - Day 1

Creating a digital culture Pursuing a common objective Putting...

View Embrace your digital transformation through a global-local social media strategy

10:00AM - Day 1

Budget vs ROI - Why we should look at...

View Panel: Overcoming Roadblocks in Digital Transformation 2019 & Beyond