Speakers

02:30PM - Day 2

How to re-connecting with lost customers & empower them...

View How to Disrupt the Market: Transforming your Brand Strategy

09:30AM - Day 2

In recent years, consumer expressions of "health" and "nutrition"...

View How We Used a Robot to Solve a Very Human Problem

03:20PM - Day 1

View Understanding the DNA of your Customers and their Journeys

02:10PM - Day 1

Creating a culture in which risk-taking is acceptable Why...

View Panel: Digital Transformation: How Effective Leaders Drive Digital Change

11:40AM - Day 1

View Dive into B2B e-commerce of consumer goods, Challenges and Opportunities

10:00AM - Day 1

Exploring content types; video, news, blogs and innovative ways...

View Panel: Customer Engagement Strategies with Content Marketing & New Technologies

10:00AM - Day 1

Budget vs ROI - Why we should look at...

View Panel: Overcoming Roadblocks in Digital Transformation 2019 & Beyond

09:30AM - Day 2

Twitter is the world's largest focus group. A global,...

View What’s Happening?

01:10PM - Day 1

As brands increasingly need to speak to customers with...

View Embracing our Role as Digital Ethnographers

10:00AM - Day 2

How should brands adjust with new and novel approaches...

View Panel: Future-proofing your Digital Team & Strategy

02:10PM - Day 1

The importance of brands delivering a unique customer experience within...

View Panel: Improve your Marketing ROI with Omni-channel CX Strategies

11:40AM - Day 1

View Data Driven Storytelling for Truly Connected Sales and Marketing

02:10PM - Day 1

The importance of brands delivering a unique customer experience within...

View Panel: Improve your Marketing ROI with Omni-channel CX Strategies

10:00AM - Day 2

How should brands adjust with new and novel approaches...

View Panel: Future-proofing your Digital Team & Strategy

10:00AM - Day 2

Why should brands look towards a customer-centric strategy How...

View Panel: The Value of Creating a Customer-Centric Digital Strategy

10:00AM - Day 1

What is great CX and how does that support...

View Panel: Customers Loyalty: How to Improve Retention in eCommerce with Personalisation & CX

10:00AM - Day 2

Why should brands look towards a customer-centric strategy How...

View Panel: The Value of Creating a Customer-Centric Digital Strategy

02:50PM - Day 1

Data-driven, 1-to-1 customer engagement Forging personalised connections across modern...

View Social Account Based Marketing

12:10PM - Day 2

View Influencer Marketing: How can it Support your Retail Growth Strategy

04:30PM - Day 1

Exploring the rise of Snapchat/Instagram ephemeral content – storytelling...

View Panel: Video and Ephemeral Content – How Brands should Effectively Storytell in a Crowded Environment

04:30PM - Day 1

How is User experience is more than just usability?...

View Panel: The ROI of UX in Digital & Marketing Strategies

01:10PM - Day 2

View Falling in Love With The Problem

04:15PM - Day 1

How to create content that that will reach its...

View Understanding the Impact of Content within your Digital Strategy

12:10PM - Day 1

View Humanizing the Customer Experience using AI

03:20PM - Day 1

Purpose-driven companies are often celebrated for their fast growth...

View Purpose Driven Innovation – Disrupting Global Plastic Waste

09:00AM - Day 1

View Putting Customer-Centricity First – Defining your CX Strategy

10:00AM - Day 1

Budget vs ROI - Why we should look at...

View Panel: Overcoming Roadblocks in Digital Transformation 2019 & Beyond

11:40AM - Day 1

How to build an employee advocacy program that contributes...

View Harnessing the Power of Employee Advocacy on Social Media

02:30PM - Day 2

Understanding which influencers work for your brand. How to...

View Panel: Maximise Your Influencer Marketing Strategy for Growth & ROI

10:00AM - Day 1

Budget vs ROI - Why we should look at...

View Panel: Overcoming Roadblocks in Digital Transformation 2019 & Beyond

09:00AM - Day 1

Key tactics to help define a unique social voice...

View How to Define & Maintain A Unique Brand Voice on Social

10:00AM - Day 2

Which disruptive technologies which are passing fads or here...

View Panel: How will Disruptive Technology Trends Shape the Future of Digital Marketing

01:10PM - Day 1

As brands increasingly need to speak to customers with...

View Embracing our Role as Digital Ethnographers

10:00AM - Day 1

What is great CX and how does that support...

View Panel: Customers Loyalty: How to Improve Retention in eCommerce with Personalisation & CX

12:40AM - Day 1

Using cultural insight across every continent, Diageo has developed...

View Positive Gender Portrayal in Advertising

03:10PM - Day 2

During this session, Chris will be talking about the...

View The Power of Recombinant Data in Marketing

02:10PM - Day 1

Building meaningful customer relationships with authenticity Organic V. Paid...

View Panel: Future of Social: Essential Trends & Strategies for 2019

02:10PM - Day 1

Creating a culture in which risk-taking is acceptable Why...

View Panel: Digital Transformation: How Effective Leaders Drive Digital Change

11:40AM - Day 1

Disruption (n.): "A shift in relative profitability from one prevailing...

View The Key Principles in Winning at Digital Disruption

05:10PM - Day 1

How a newsroom approach helped shape content approach and...

View A Multi-Channel, Newsroom Approach to Communicating the Weather

10:00AM - Day 1

Exploring content types; video, news, blogs and innovative ways...

View Panel: Customer Engagement Strategies with Content Marketing & New Technologies

10:00AM - Day 2

Why should brands look towards a customer-centric strategy How...

View Panel: The Value of Creating a Customer-Centric Digital Strategy

09:30AM - Day 2

Locking down your content strategy goals A holistic view...

View Audience first: Why Putting your Customers at the Heart of your Content Strategy Works

02:30PM - Day 2

Understanding which influencers work for your brand. How to...

View Panel: Maximise Your Influencer Marketing Strategy for Growth & ROI

03:00PM - Day 2

Understand why and how global companies transformed into innovation-led...

View Growing a Culture of Innovation and where will it take Digital Marketing

02:10PM - Day 1

Building meaningful customer relationships with authenticity Organic V. Paid...

View Panel: Future of Social: Essential Trends & Strategies for 2019

04:30PM - Day 1

Translating your vision into a clear and structured strategy...

View Centralising your Digital Strategy to Stay Ahead

09:45AM - Day 1

If you work in-house and are responsible for content...

View Get Buy-in for Content- the In-House Marketer’s Guide

09:30AM - Day 1

Don’t let digital transformation slow you down Get in...

View Staying Ahead of your Digital Transformation Strategy

10:00AM - Day 1

What is great CX and how does that support...

View Panel: Customers Loyalty: How to Improve Retention in eCommerce with Personalisation & CX

04:30PM - Day 1

How is User experience is more than just usability?...

View Panel: The ROI of UX in Digital & Marketing Strategies

02:30PM - Day 2

Understanding which influencers work for your brand. How to...

View Panel: Maximise Your Influencer Marketing Strategy for Growth & ROI

03:20PM - Day 1

How to build an editorial strategy that meets the...

View Creating Content that Converts

02:10PM - Day 1

The importance of brands delivering a unique customer experience within...

View Panel: Improve your Marketing ROI with Omni-channel CX Strategies

03:25PM - Day 2

View How Should Brands Implement a SEO and Voice Strategy

02:30PM - Day 2

Discussing the latest data-driven technologies that help to make...

View Panel: Enhancing Customer Journeys: Digital, Data & Analytics

02:30PM - Day 2

Understanding which influencers work for your brand. How to...

View Panel: Maximise Your Influencer Marketing Strategy for Growth & ROI

03:25PM - Day 2

In June 2018, Curry's PC World turned to The...

View The Hook: Using influencers to super drive sales for Currys PC World

12:10PM - Day 1

With constant pressure to justify your marketing spend, how...

View Marketing without Spending a Penny

09:00AM - Day 1

Key tactics to help define a unique social voice...

View How to Define & Maintain A Unique Brand Voice on Social

02:10PM - Day 1

The importance of brands delivering a unique customer experience within...

View Panel: Improve your Marketing ROI with Omni-channel CX Strategies

12:40PM - Day 2

Find out which small and simple SEO changes can...

View The Butterfly Effect in SEO

02:10PM - Day 1

Building meaningful customer relationships with authenticity Organic V. Paid...

View Panel: Future of Social: Essential Trends & Strategies for 2019

12:10PM - Day 1

We all love a good story, but customers expect...

View Give Them What They’re Asking For: 3 Things Your Customers’ (and Boss!) Expect From Your Social Marketing Strategy

02:10PM - Day 1

Building meaningful customer relationships with authenticity Organic V. Paid...

View Panel: Future of Social: Essential Trends & Strategies for 2019

02:30PM - Day 2

Discussing the latest data-driven technologies that help to make...

View Panel: Enhancing Customer Journeys: Digital, Data & Analytics

04:30PM - Day 1

Exploring the rise of Snapchat/Instagram ephemeral content – storytelling...

View Panel: Video and Ephemeral Content – How Brands should Effectively Storytell in a Crowded Environment

10:00AM - Day 1

Exploring content types; video, news, blogs and innovative ways...

View Panel: Customer Engagement Strategies with Content Marketing & New Technologies

10:00AM - Day 2

Which disruptive technologies which are passing fads or here...

View Panel: How will Disruptive Technology Trends Shape the Future of Digital Marketing

04:30PM - Day 1

Exploring the rise of Snapchat/Instagram ephemeral content – storytelling...

View Panel: Video and Ephemeral Content – How Brands should Effectively Storytell in a Crowded Environment

02:10PM - Day 1

The importance of brands delivering a unique customer experience within...

View Panel: Improve your Marketing ROI with Omni-channel CX Strategies

12:40PM - Day 1

Content consumption on mobile is changing, with engaging, full-screen...

View Telling Better Stories Across the Open Web

02:10PM - Day 1

Building meaningful customer relationships with authenticity Organic V. Paid...

View Panel: Future of Social: Essential Trends & Strategies for 2019

09:30AM - Day 1

View CX Leadership In An Age Of Hyperfragmentation

09:20AM - Day 2

View Data & Disruptive Tech – Chair’s Welcome & Opening Remarks

08:50AM - Day 1

View eCommerce, UX & CX – Chair’s Welcome & Opening Remarks

09:00AM - Day 1

View Lifting the Lid on the Future of Digital

05:10PM - Day 1

View Psychology of Ecommerce UX – Driving ROI through Influence and Persuasion

04:30PM - Day 1

Exploring the rise of Snapchat/Instagram ephemeral content – storytelling...

View Panel: Video and Ephemeral Content – How Brands should Effectively Storytell in a Crowded Environment

10:00AM - Day 1

What is great CX and how does that support...

View Panel: Customers Loyalty: How to Improve Retention in eCommerce with Personalisation & CX

02:30PM - Day 2

Understanding which influencers work for your brand. How to...

View Panel: Maximise Your Influencer Marketing Strategy for Growth & ROI

02:10PM - Day 1

Creating a culture in which risk-taking is acceptable Why...

View Panel: Digital Transformation: How Effective Leaders Drive Digital Change

02:50PM - Day 1

Gamification is an under-utilised secret weapon in a digital...

View Growing your Customer Base with Gamification

10:40AM - Day 1

The changing social landscape The future of consumer intelligence...

View From Social Monitoring to Consumer Intelligence: Turning Disparate Data Sources into Meaningful Insights

02:50PM - Day 1

Increasing production of media IP,  through user engagement and brand...

View Transforming traditional media groups into digital community ecosystems  

01:10PM - Day 2

This presentation will focus on: The importance of being...

View Meaningful Engagement

04:15PM - Day 1

Where are we in 2019? What IT teams really...

View Digital in 2019.. and why you need more help than ever from IT

12:40PM - Day 2

How micro-influencers are disrupting the traditional influencer space and...

View #WeAreALLInfluencers: The power of micro-influencers

04:45PM - Day 1

Creating a digital culture Pursuing a common objective Putting...

View Embrace your digital transformation through a global-local social media strategy

10:00AM - Day 1

Budget vs ROI - Why we should look at...

View Panel: Overcoming Roadblocks in Digital Transformation 2019 & Beyond