Speakers

02:40PM - Day 1

Discover how a global technology company can also be...

View How social media is a game changer for the stock markets

09:40AM - Day 2

When modern convention states that you must post regularly...

View Keeping Pace With the “Always-On” world of Social – through creativity, insights and scalable ops

12:00PM - Day 2

This fire-side chat session will focus on how the...

View Fireside Chat: Danone: E-commerce growth, opportunities, challenges and new channels

09:00AM - Day 2

Companies that dare to use emerging technologies and contextual...

View Release the power of data to optimize CX in a phygital world

12:30PM - Day 1

View Effective influencer marketing strategies for luxury brands

10:00AM - Day 1

How has social media evolution impacted the way we...

View Harnessing the Power of Digital Communities on Social

12:30PM - Day 2

What’s the key strategy for the right digital transformation?...

View Pharma & digital transformation, a strong acceleration after Covid 19

10:00AM - Day 1

How to start your content transformation journey What do...

View Top 5 DOs and DON’Ts of Content Transformation

01:00PM - Day 2

Social Media moves at the speed of lightning. And...

View How to build a risk-taking, customer-obsessed Social team that delivers results (quickly)

11:30AM - Day 1

Pre-BLM: when we thought Covid-19 would be two weeks...

View Customer-Centric Social Media in the Luxury Space During the Era of Covid-19 & Black Lives Matter

01:30PM - Day 2

• Reviewing the challenges facing marketers in 2021 and...

View LIVE DMWF Panel: Shaping the change in digital marketing and customer experience

01:00PM - Day 2

Influencers rise in the Middle East and their power...

View Influencer & Social Media Ecosystem in Middle East

11:20AM - Day 2

View Micro Influencer Strategy at Starling Bank

12:30PM - Day 2

The past year has put a great strain on...

View BHF’s Dechox – A success story

12:30PM - Day 2

The past year has put a great strain on...

View BHF’s Dechox – A success story

12:10PM - Day 1

Transforming decision making through real-time brand health monitoring Getting...

View Data to decisions: Our journey towards real-time brand health monitoring

11:50AM - Day 1

Organic content - what is this telling you? how...

View Start as you mean to go on – Influencers and eCommerce

12:30PM - Day 2

Consumers who were forced to shop online now have...

View How to Evolve Your Digital Experience

12:10PM - Day 1

With constant pressure to justify your marketing spend, how...

View Marketing without Spending a Penny

11:30AM - Day 1

Key success factors for accelerating a digital corporate culture...

View Accelerating a Digital Corporate Culture by enabling customer-centric product development & communication

03:00PM - Day 1

• Reviewing the latest trends in social media and...

View LIVE DMWF Panel: Exploring the Social Media and Influencer Landscape for 2021

02:20PM - Day 1

The continuing journey we are on with working with...

View Working with Talent from the Ground Up: Influencers, Community, Creators and Advocates

11:20AM - Day 2

View Using the power of social listening to fuel brand insights

03:00PM - Day 1

• Reviewing the latest trends in social media and...

View LIVE DMWF Panel: Exploring the Social Media and Influencer Landscape for 2021

12:30PM - Day 1

Understand the history of gay marketing and the value...

View Why Your Rainbow Logo Isn’t Enough: Marketing to the LGBTQ+ Community

12:10PM - Day 1

Transforming decision making through real-time brand health monitoring Getting...

View Data to decisions: Our journey towards real-time brand health monitoring

02:20PM - Day 1

In this session, NI CMO Ana Villegas will share...

View NI Brand transformation story, how it changed through the pandemic, and what is our path forward

10:00AM - Day 1

What is Performance Marketing and why does it matter?...

View Performance Marketing in a Privacy-first World

09:40AM - Day 2

2020 has been an inflection year for ECommerce with...

View How to delight the ECommerce shopper while driving your brand’s growth profitably

12:30PM - Day 2

How is User experience is more than just usability?...

View The ROI of UX in Digital & Marketing Strategies

01:30PM - Day 2

• Reviewing the challenges facing marketers in 2021 and...

View LIVE DMWF Panel: Shaping the change in digital marketing and customer experience

09:00AM - Day 2

Companies that dare to use emerging technologies and contextual...

View Release the power of data to optimize CX in a phygital world

11:20AM - Day 2

This year, the rules of commerce were turned on...

View How to Sell Whiskey Toothpicks: Lessons from the Frontiers of Discovery Commerce

02:40PM - Day 1

How do you communicate your personality in a digital sphere? With...

View How to Build a Brand Tone of Voice

11:30AM - Day 1

Key success factors for accelerating a digital corporate culture...

View Accelerating a Digital Corporate Culture by enabling customer-centric product development & communication

09:30AM - Day 1

Social media is often referred to as the world’s...

View Delivering an unmatched customer experience through social

09:20AM - Day 2

What game mechanics are and how they accelerate marketing...

View Gamification in marketing: how to get, keep and grow customers with game mechanics

09:30AM - Day 2

With so many brands competing for your customers’ attention...

View Can I have your attention please?

10:00AM - Day 1

View 99 problems to deliver the best Digital Experience

10:30AM - Day 1

More than ever before, data has become the driving...

View LIVE: Use Your Data – Building a Competitive Social Strategy Through a Data-Driven Culture

01:00PM - Day 1

Building video into the online channels that make up...

View LIVE: Developing your digital estate with video

11:50AM - Day 1

In a world where consumers expect privacy, marketers are...

View First-Party Data: Why it’s Critical to Marketer’s 2021 Strategy

10:30AM - Day 1

More than ever before, data has become the driving...

View LIVE: Use Your Data – Building a Competitive Social Strategy Through a Data-Driven Culture

12:00PM - Day 2

2020 was a pivotal year for mankind. Behaviours changed,...

View OnDemand Panel: Is consumer education pivotal for the future of online advertising?

12:00PM - Day 2

This fire-side chat session will focus on how the...

View Fireside Chat: Danone: E-commerce growth, opportunities, challenges and new channels

08:50AM - Day 1

View Data & Digital Experiences – Chair’s Welcome & Opening Remarks

09:20AM - Day 2

View Data & Digital Experiences – Chair’s Welcome & Opening Remarks

09:30AM - Day 1

View CX Leadership In An Age Of Hyperfragmentation

02:40PM - Day 1

This session with Dr Gertaint Evans is designed to...

View No time to relax – Digital Transformation is about to get even harder. 

09:00AM - Day 1

This session from Award-Winning Marketer, Coach and Writer, Dr...

View How are you doing on your 2020 Digital To-Do List?

08:50AM - Day 1

View Digital Transformation & Innovation – Chair’s Welcome & Opening Remarks

12:00PM - Day 2

2020 was a pivotal year for mankind. Behaviours changed,...

View OnDemand Panel: Is consumer education pivotal for the future of online advertising?

12:00PM - Day 2

2020 was a pivotal year for mankind. Behaviours changed,...

View OnDemand Panel: Is consumer education pivotal for the future of online advertising?

09:20AM - Day 2

From product information and e-commerce to virtual events and...

View Video Marketing 101

12:10PM - Day 1

Whether you never want to hear the words pandemic,...

View Agile marketing leadership for the next new normal

09:30AM - Day 1

Attribution often gets a bad rap because marketers have...

View Outdated Models & Inaccurate Data: Why It’s Time to Rethink Attribution

12:00PM - Day 1

We live in a very different world than that...

View Using “High Touch” Experience to Succeed in a “High Tech” World

12:30PM - Day 2

How do you maximise your sales force in creating...

View Supercharge your Sales Teams in Social Selling

02:00PM - Day 1

Delivering connected, personalized experiences for customer, partners & employees...

View Connecting the Consumer Experience through Digital Transformation

12:00PM - Day 2

Are you willing to take a creative risk? Successful...

View How to Win Outside your Creative Comfort Zone: Digital Brand Strategies in 2020

12:00PM - Day 1

View Engaging Storytelling: Capturing your Audience’s Attention

09:30AM - Day 2

With so many brands competing for your customers’ attention...

View Can I have your attention please?

12:30PM - Day 2

What Google for Jobs is, and the impact on...

View How Google For Jobs Changed Recruitment Forever

02:00PM - Day 1

How lazy assumptions can kill campaigns and consumer connections...

View Why are we so afraid of ageing in advertising?

03:40PM - Day 1

View Mobile Transformation – Your Journey to a Better Web

12:00PM - Day 1

View Driving CX with Marketing Technology

02:30PM - Day 1

Going back to basics - brands creating connections and...

View Panel: The Power of Social in 2020

05:10PM - Day 1

View GDPR – What’s Next?

02:40PM - Day 1

This session with Dr Gertaint Evans is designed to...

View No time to relax – Digital Transformation is about to get even harder. 

09:00AM - Day 1

This session from Award-Winning Marketer, Coach and Writer, Dr...

View How are you doing on your 2020 Digital To-Do List?

08:50AM - Day 1

View Digital Transformation & Innovation – Chair’s Welcome & Opening Remarks

02:30PM - Day 1

A panel in partnership with BCMA and BCMA Influence...

View BCMA Panel: Why Influencer Marketing Should be Integral in your Marketing Strategy

10:00AM - Day 1

Understand how global companies transformed into innovation-led businesses Why...

View Panel: Growing a Culture of Innovation within Digital

10:00AM - Day 1

Understand how global companies transformed into innovation-led businesses Why...

View Panel: Growing a Culture of Innovation within Digital

04:30PM - Day 1

How to create a compelling brand story that helps...

View Panel: The Art of Storytelling in 2020

02:30PM - Day 1

A panel in partnership with BCMA and BCMA Influence...

View BCMA Panel: Why Influencer Marketing Should be Integral in your Marketing Strategy

10:00AM - Day 1

What is great CX and how does that support...

View Panel: Customers Loyalty: How to Improve Retention in eCommerce with Personalisation & CX

02:30PM - Day 1

A panel in partnership with BCMA and BCMA Influence...

View BCMA Panel: Why Influencer Marketing Should be Integral in your Marketing Strategy

02:30PM - Day 2

How to re-connecting with lost customers & empower them...

View How to Disrupt the Market: Transforming your Brand Strategy

09:30AM - Day 2

In recent years, consumer expressions of "health" and "nutrition"...

View How We Used a Robot to Solve a Very Human Problem

03:20PM - Day 1

View Understanding the DNA of your Customers and their Journeys

02:10PM - Day 1

Creating a culture in which risk-taking is acceptable Why...

View Panel: Digital Transformation: How Effective Leaders Drive Digital Change

11:40AM - Day 1

View Dive into B2B e-commerce of consumer goods, Challenges and Opportunities

09:30AM - Day 2

Twitter is the world's largest focus group. A global,...

View What’s Happening?

01:10PM - Day 1

As brands increasingly need to speak to customers with...

View Embracing our Role as Digital Ethnographers

10:00AM - Day 2

How should brands adjust with new and novel approaches...

View Panel: Future-proofing your Digital Team & Strategy

10:00AM - Day 2

How should brands adjust with new and novel approaches...

View Panel: Future-proofing your Digital Team & Strategy

10:00AM - Day 2

Why should brands look towards a customer-centric strategy How...

View Panel: The Value of Creating a Customer-Centric Digital Strategy

10:00AM - Day 1

What is great CX and how does that support...

View Panel: Customers Loyalty: How to Improve Retention in eCommerce with Personalisation & CX

10:00AM - Day 2

Why should brands look towards a customer-centric strategy How...

View Panel: The Value of Creating a Customer-Centric Digital Strategy

02:50PM - Day 1

Data-driven, 1-to-1 customer engagement Forging personalised connections across modern...

View Social Account Based Marketing

12:10PM - Day 2

View Influencer Marketing: How can it Support your Retail Growth Strategy

04:30PM - Day 1

Exploring the rise of Snapchat/Instagram ephemeral content – storytelling...

View Panel: Video and Ephemeral Content – How Brands should Effectively Storytell in a Crowded Environment

01:10PM - Day 2

View Falling in Love With The Problem

04:15PM - Day 1

How to create content that that will reach its...

View Understanding the Impact of Content within your Digital Strategy

12:10PM - Day 1

View Humanizing the Customer Experience using AI

03:20PM - Day 1

Purpose-driven companies are often celebrated for their fast growth...

View Purpose Driven Innovation – Disrupting Global Plastic Waste

09:00AM - Day 1

View Putting Customer-Centricity First – Defining your CX Strategy

11:40AM - Day 1

How to build an employee advocacy program that contributes...

View Harnessing the Power of Employee Advocacy on Social Media

02:30PM - Day 2

Understanding which influencers work for your brand. How to...

View Panel: Maximise Your Influencer Marketing Strategy for Growth & ROI

09:00AM - Day 1

Key tactics to help define a unique social voice...

View How to Define & Maintain A Unique Brand Voice on Social

10:00AM - Day 1

Understand how global companies transformed into innovation-led businesses Why...

View Panel: Growing a Culture of Innovation within Digital

01:10PM - Day 1

As brands increasingly need to speak to customers with...

View Embracing our Role as Digital Ethnographers

10:00AM - Day 1

What is great CX and how does that support...

View Panel: Customers Loyalty: How to Improve Retention in eCommerce with Personalisation & CX

12:40AM - Day 1

Using cultural insight across every continent, Diageo has developed...

View Positive Gender Portrayal in Advertising

03:10PM - Day 2

During this session, Chris will be talking about the...

View The Power of Recombinant Data in Marketing

02:10PM - Day 1

Building meaningful customer relationships with authenticity Organic V. Paid...

View Panel: Future of Social: Essential Trends & Strategies for 2019

02:10PM - Day 1

Creating a culture in which risk-taking is acceptable Why...

View Panel: Digital Transformation: How Effective Leaders Drive Digital Change

05:10PM - Day 1

How a newsroom approach helped shape content approach and...

View A Multi-Channel, Newsroom Approach to Communicating the Weather

04:30PM - Day 1

How to create a compelling brand story that helps...

View Panel: The Art of Storytelling in 2020

10:00AM - Day 2

Why should brands look towards a customer-centric strategy How...

View Panel: The Value of Creating a Customer-Centric Digital Strategy

09:30AM - Day 2

Locking down your content strategy goals A holistic view...

View Audience first: Why Putting your Customers at the Heart of your Content Strategy Works

02:30PM - Day 2

Understanding which influencers work for your brand. How to...

View Panel: Maximise Your Influencer Marketing Strategy for Growth & ROI

04:30PM - Day 1

Translating your vision into a clear and structured strategy...

View Centralising your Digital Strategy to Stay Ahead

09:45AM - Day 1

If you work in-house and are responsible for content...

View Get Buy-in for Content- the In-House Marketer’s Guide

09:30AM - Day 1

Don’t let digital transformation slow you down Get in...

View Staying Ahead of your Digital Transformation Strategy

10:00AM - Day 1

What is great CX and how does that support...

View Panel: Customers Loyalty: How to Improve Retention in eCommerce with Personalisation & CX

12:30PM - Day 2

How is User experience is more than just usability?...

View The ROI of UX in Digital & Marketing Strategies

02:30PM - Day 2

Understanding which influencers work for your brand. How to...

View Panel: Maximise Your Influencer Marketing Strategy for Growth & ROI

03:20PM - Day 1

How to build an editorial strategy that meets the...

View Creating Content that Converts

03:25PM - Day 2

View How Should Brands Implement a SEO and Voice Strategy

02:30PM - Day 2

Discussing the latest data-driven technologies that help to make...

View Panel: Enhancing Customer Journeys: Digital, Data & Analytics

02:30PM - Day 2

Understanding which influencers work for your brand. How to...

View Panel: Maximise Your Influencer Marketing Strategy for Growth & ROI

03:25PM - Day 2

In June 2018, Curry's PC World turned to The...

View The Hook: Using influencers to super drive sales for Currys PC World

12:30PM - Day 2

Consumers who were forced to shop online now have...

View How to Evolve Your Digital Experience

12:10PM - Day 1

With constant pressure to justify your marketing spend, how...

View Marketing without Spending a Penny

09:00AM - Day 1

Key tactics to help define a unique social voice...

View How to Define & Maintain A Unique Brand Voice on Social

12:40PM - Day 2

Find out which small and simple SEO changes can...

View The Butterfly Effect in SEO

02:10PM - Day 1

Building meaningful customer relationships with authenticity Organic V. Paid...

View Panel: Future of Social: Essential Trends & Strategies for 2019

12:10PM - Day 1

We all love a good story, but customers expect...

View Give Them What They’re Asking For: 3 Things Your Customers’ (and Boss!) Expect From Your Social Marketing Strategy

02:10PM - Day 1

Building meaningful customer relationships with authenticity Organic V. Paid...

View Panel: Future of Social: Essential Trends & Strategies for 2019

02:30PM - Day 2

Discussing the latest data-driven technologies that help to make...

View Panel: Enhancing Customer Journeys: Digital, Data & Analytics

04:30PM - Day 1

Exploring the rise of Snapchat/Instagram ephemeral content – storytelling...

View Panel: Video and Ephemeral Content – How Brands should Effectively Storytell in a Crowded Environment

04:30PM - Day 1

Exploring the rise of Snapchat/Instagram ephemeral content – storytelling...

View Panel: Video and Ephemeral Content – How Brands should Effectively Storytell in a Crowded Environment

11:45AM - Day 2

The luxury industry has mastered the art of storytelling...

View Exclusive Insights from Luxury Brands: How Storytelling Will Help Your Brand Thrive In The Long Term.

03:40PM - Day 1

View Mobile Transformation – Your Journey to a Better Web

02:10PM - Day 1

Building meaningful customer relationships with authenticity Organic V. Paid...

View Panel: Future of Social: Essential Trends & Strategies for 2019

12:00PM - Day 2

This fire-side chat session will focus on how the...

View Fireside Chat: Danone: E-commerce growth, opportunities, challenges and new channels

08:50AM - Day 1

View Data & Digital Experiences – Chair’s Welcome & Opening Remarks

09:20AM - Day 2

View Data & Digital Experiences – Chair’s Welcome & Opening Remarks

09:30AM - Day 1

View CX Leadership In An Age Of Hyperfragmentation

09:00AM - Day 1

View Lifting the Lid on the Future of Digital

05:10PM - Day 1

View Psychology of Ecommerce UX – Driving ROI through Influence and Persuasion

04:30PM - Day 1

Exploring the rise of Snapchat/Instagram ephemeral content – storytelling...

View Panel: Video and Ephemeral Content – How Brands should Effectively Storytell in a Crowded Environment

10:00AM - Day 1

What is great CX and how does that support...

View Panel: Customers Loyalty: How to Improve Retention in eCommerce with Personalisation & CX

02:30PM - Day 2

Understanding which influencers work for your brand. How to...

View Panel: Maximise Your Influencer Marketing Strategy for Growth & ROI

02:10PM - Day 1

Creating a culture in which risk-taking is acceptable Why...

View Panel: Digital Transformation: How Effective Leaders Drive Digital Change

02:50PM - Day 1

Gamification is an under-utilised secret weapon in a digital...

View Growing your Customer Base with Gamification

10:40AM - Day 1

The changing social landscape The future of consumer intelligence...

View From Social Monitoring to Consumer Intelligence: Turning Disparate Data Sources into Meaningful Insights

02:50PM - Day 1

Increasing production of media IP,  through user engagement and brand...

View Transforming traditional media groups into digital community ecosystems  

01:10PM - Day 2

This presentation will focus on: The importance of being...

View Meaningful Engagement

02:40PM - Day 1

This session with Dr Gertaint Evans is designed to...

View No time to relax – Digital Transformation is about to get even harder. 

09:00AM - Day 1

This session from Award-Winning Marketer, Coach and Writer, Dr...

View How are you doing on your 2020 Digital To-Do List?

08:50AM - Day 1

View Digital Transformation & Innovation – Chair’s Welcome & Opening Remarks

12:40PM - Day 2

How micro-influencers are disrupting the traditional influencer space and...

View #WeAreALLInfluencers: The power of micro-influencers

04:45PM - Day 1

Creating a digital culture Pursuing a common objective Putting...

View Embrace your digital transformation through a global-local social media strategy