How to leverage data to retain and accelerate client loyalty

Talk:

Discover how to retain your customers throughout their lifecycle by successfully developing long-lasting brand relationships! During this conference, you will understand the opportunities retention offers to grow your business in a more sustainable and future-proof way, using email, SMS, WhatsApp, chat, and sales tools to support your efforts to retain satisfied customers and reduce churn.

● Get a better understanding of how to assess your current retention strategy: data, figures, feedback, all of them help you evaluate where you are now so you can measure your progress.
● Deepen your knowledge on how to set up a communications plan for your existing customers, and how a complete CRM suite can help you support your retention efforts and reduce churn!
● Learn how to design powerful 360 campaigns that drive retention. We will provide you with some guiding principles and examples of effective campaigns from our very own clients.