• Start Time:
    09:30AM
  • End Time:
    10:00AM
  • Day:
    Day 1

Talk:

As brands chase global scale and AI-driven efficiency, we risk losing the ‘social’ in social media – the human connection. Explore the evolution of digital tribes and Ancestry’s own strategic journey in navigating the complex balance between operational efficiencies, and the vital need for local cultural resonance. Discover why cultural nuance, local depth, and human-led community remain the ultimate competitive advantages in an automated world.

  • Revisit the history of digital communities and why human connection remains the constant in a shifting tech landscape
  • Learn about Ancestry’s strategic realignment between global and local structures and the insights that define the brand’s approach to building community
  • How to navigate the tension between AI-driven efficiency and the ‘human touch’ required to foster real connection
  • How to determine when to ‘go global’ and when to prioritise ‘local-first’ social structures

 

Associated Speakers:

Kristen Hyde

Director, Global Social Media

Ancestry

Associated Talks:

09:30AM - Day 1

View Roots & Relevance: From Global Consolidation to Local Connection

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