- Start Time:10:45AM
- End Time:11:25AM
- Day:Day 2
Talk:
- Reflecting on the channels that are essential for your brand’s presence & audience profile
- Exploring the benefits of being present on different channels, but not every channel
- Mapping customer journeys across multiple channels to create a seamless experience from offline to online
Associated Speakers:
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David Darke
Co-founder and Head of Growth
Atomic Smash Ltd

10:45AM - Day 2
View Panel: Defining Omnichannel for Your Brand
Alessandra Canavesi
Head of Marketing and Customer Experience
AXA Investment Managers

10:45AM - Day 2
View Panel: Defining Omnichannel for Your Brand
William Lopes
Customer Experience and Engagement Specialist

10:30AM - Day 1
View Panel: Exploring Personalised Customer Experiences

10:45AM - Day 2
View Panel: Defining Omnichannel for Your Brand
Swagat Choudhury
Global Director - Perfect Store Online
Mars

12:00PM - Day 2
View E-Commerce Today, E-Commerce Tomorrow – A Digital Transformation Perspective

10:45AM - Day 2
View Panel: Defining Omnichannel for Your Brand
















