fbpx
  • Start Time:
    10:30AM
  • End Time:
    11:10AM
  • Day:
    Day 1

Talk:

  • Reviewing strategies to create seamless customer journeys across the digital experience
  • Deep diving into insights to create agile responses with two-way-conservations
  • Journey mapping and connecting those dots to success
  • How to foster a customer-centric culture
  • What and which cutting-edge tech do you incorporate to deliver your strategy

Associated Speakers:

Thais Tsui

Director, Digital Marketing

ASICS EMEA

Associated Talks:

10:30AM - Day 1

View Panel: Elevating Customer Journeys in 2024: Strategies for Success

View Full Info

Frederic Marc

Head of Product Design

loveholidays

Associated Talks:

10:30AM - Day 1

View Panel: Elevating Customer Journeys in 2024: Strategies for Success

View Full Info

Matthew Harwood

Head of Customer Communications

NatWest Group

Associated Talks:

10:30AM - Day 1

View Panel: Elevating Customer Journeys in 2024: Strategies for Success

View Full Info

Mahmoud Hazem

Customer Experience & Omni-Channel Lead - UK&I

GSK

Associated Talks:

10:30AM - Day 1

View Panel: Elevating Customer Journeys in 2024: Strategies for Success

02:30PM - Day 1

View Panel: The power of automation and personalisation

View Full Info