• Start Time:
    10:30AM
  • End Time:
    11:10AM
  • Day:
    Day 1

Talk:

  • Uncover how data and AI can be utilised to create highly personalised experiences across various consumer touchpoints, from emails to product recommendations
  • Discussing hyper-personalisation and its role in shaping the future of customer experience
  • Leveraging AI & data insights for advanced customer segmentation and targeting to aid personalisation
  • Unpack the challenges to implementing personalisation and how to overcome them

Associated Speakers:

Duncan MacPherson

UK Director of Sales

Invoca

Associated Talks:

10:30AM - Day 1

View Panel: Exploring Personalised Customer Experiences

View Full Info

William Lopes

Customer Experience and Engagement Specialist

Associated Talks:

10:30AM - Day 1

View Panel: Exploring Personalised Customer Experiences

10:45AM - Day 2

View Panel: Defining Omnichannel for Your Brand

View Full Info

Jivesh Juneja

Customer Journey Director

Nissan Motor Corporation

Associated Talks:

03:30PM - Day 1

View The Data Behind Your Consumer Journey

10:30AM - Day 1

View Panel: Exploring Personalised Customer Experiences

View Full Info