• Start Time:
    10:30AM
  • End Time:
    11:10AM
  • Day:
    Day 1

Talk:

Join us to explore how AI and human expertise are transforming CRM and customer insights, enhancing decision-making, and shaping the future of customer experiences.

This panel will cover:

  • How AI can analyse customer data to optimise targeted marketing strategies
  • How AI supports human decision-making in understanding customer needs and behaviours
  • Future trends in human-AI collaboration and its impact on the customer experience.

Associated Speakers:

Sofia Mogilewskaja

Head of Client Development & Engagement

Harrods

Associated Talks:

10:30AM - Day 1

View Panel: Human-AI Collaboration: Transforming CRM and Customer Insights

View Full Info

Bukola Odunaiya

Senior Partner Marketing Manager

Expedia Group

Associated Talks:

04:30PM - Day 1

View Panel: AI-Powered Performance: Measuring What Matters in Automated Marketing

10:30AM - Day 1

View Panel: Human-AI Collaboration: Transforming CRM and Customer Insights

View Full Info

John Burton

Head of Data Analytics & Insights

Stagecoach Group

Associated Talks:

10:30AM - Day 1

View Panel: Human-AI Collaboration: Transforming CRM and Customer Insights

View Full Info