• Start Time:
    03:10PM
  • End Time:
    03:50PM
  • Day:
    Day 2

Talk:

  • How anticipatory and agentic AI delivers personalisation before the user signals
  • The role of multi-modal, multi-agent systems in shaping dynamic content and journeys
  • Privacy-first personalisation: doing more with fewer identifiers
  • What teams need to future-proof skills, workflows and tech for this next shift?

Associated Speakers:

Jack Simpson

Marketing Manager

Alpha CRC

Associated Talks:

03:10PM - Day 2

View Panel: The Next Era of Personalisation: AI That Anticipates the Customer

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Aydin Habibi

Group CRM Director

Smartbroker

Associated Talks:

03:10PM - Day 2

View Panel: The Next Era of Personalisation: AI That Anticipates the Customer

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Sam Benson

Head of Data Protection

Pentland Brands

Associated Talks:

03:10PM - Day 2

View Panel: The Next Era of Personalisation: AI That Anticipates the Customer

View Full Info