• Start Time:
    02:30PM
  • End Time:
    03:10PM
  • Day:
    Day 1

Talk:

  • The importance of brands delivering a unique customer experience within their Omni-channels
  • Why customer experience is beyond the online channels
  • Why insights will support interactive experiences for customers
  • How to support an integrated experience across multi-channels
  • Why UX can not be forgotten when delivering digital experiences

Associated Speakers:

Kate Scott

Head of Web Acquisition & Analytics (Contract Role)

David Lloyd Gyms

Associated Talks:

10:00AM - Day 2

View Panel: Shaping the Future of Digital Teams

02:30PM - Day 1

View Panel: Understanding the Customer Experience in the Age of Omni-channel

View Full Info

Sunil Pithwa

Senior UX Designer

Aviva

Associated Talks:

12:30PM - Day 2

View The ROI of UX in Digital & Marketing Strategies

02:30PM - Day 1

View Panel: Understanding the Customer Experience in the Age of Omni-channel

View Full Info

Ben Foster

Marketing & Communications Manager

The Waldorf Hilton

Associated Talks:

12:00PM - Day 1

View Engaging Storytelling: Capturing your Audience’s Attention

02:30PM - Day 1

View Panel: Understanding the Customer Experience in the Age of Omni-channel

View Full Info