• Start Time:
    09:30AM
  • End Time:
    10:00AM
  • Day:
    Day 1

Talk:

  • Explore how automation can streamline processes, benefiting both your organisation and your customers
  • Leveraging predictive analytics to automate and optimise CX
  • Delving into employee experience and its impact on customer experiences by removing employee barriers to solving customer pain points

Associated Speakers:

Abdul Khaled

Head of Digital | Customer Experience & Digital Products

E.ON Next

Associated Talks:

09:30AM - Day 1

View The Art Behind CX – Bridging customer & employee experiences with AI automation

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