Day 2 - 22 June 2023
This agenda is exclusive to attendees attending the Business Design Centre on 21-22 June
09:20AM
Courtney Cesari
Moderator, Global Brand Strategist & Consultant

09:20AM - Day 2
View Chair’s Welcome – Digital Experience & eCommerce Strategy – 22 June

08:50AM - Day 1
View Chair’s Welcome – Content & Digital Brand Strategy – 21 June

09:50AM - Day 2
View Chair’s Welcome – Digital Experience & eCommerce Strategy – 24 June

09:20AM - Day 1
View Chair’s Welcome – Content & Digital Brand Strategy – 23 June
Chair’s Welcome – Digital Experience & eCommerce Strategy – 22 June
09:30AM
Anna Gill
Global Marketing Analytics Director
Mars

09:30AM - Day 2
View Make it personal! Designing a personalised customer experience
Gregor Murray
ECommerce Channel Development Director
Kelloggs

09:30AM - Day 2
View Make it personal! Designing a personalised customer experience

11:00AM - Day 2
View Panel: Modernising Your Online Experience – Strategies and Tactics
Make it personal! Designing a personalised customer experience
10:00AM
Katalina Babeva
Senior Product Manager
Progress

10:00AM - Day 2
View Leveraging Generative AI, Chatbots and Personalization to Improve Your Digital Experience
Leveraging Generative AI, Chatbots and Personalization to Improve Your Digital Experience
10:30AM
John Lyons
Business Director
...Gasp!

10:30AM - Day 2
View Digital marketing to humans. AKA How understanding what happens in the consumer’s mind offline will make you a better marketer online

11:00AM - Day 2
View Panel: Modernising Your Online Experience – Strategies and Tactics
Digital marketing to humans. AKA How understanding what happens in the consumer’s mind offline will make you a better marketer online
10:50AM
Morning Networking Break
11:00AM
Courtney Cesari
Moderator, Global Brand Strategist & Consultant

09:20AM - Day 2
View Chair’s Welcome – Digital Experience & eCommerce Strategy – 22 June

08:50AM - Day 1
View Chair’s Welcome – Content & Digital Brand Strategy – 21 June

09:50AM - Day 2
View Chair’s Welcome – Digital Experience & eCommerce Strategy – 24 June

09:20AM - Day 1
View Chair’s Welcome – Content & Digital Brand Strategy – 23 June
George Sullivan
Founder and CEO
The Sole Supplier:

11:00AM - Day 2
View Panel: Modernising Your Online Experience – Strategies and Tactics
Gregor Murray
ECommerce Channel Development Director
Kelloggs

09:30AM - Day 2
View Make it personal! Designing a personalised customer experience

11:00AM - Day 2
View Panel: Modernising Your Online Experience – Strategies and Tactics
John Lyons
Business Director
...Gasp!

10:30AM - Day 2
View Digital marketing to humans. AKA How understanding what happens in the consumer’s mind offline will make you a better marketer online

11:00AM - Day 2
View Panel: Modernising Your Online Experience – Strategies and Tactics
James Cavanagh
Head of Digital
Cowshed

11:00AM - Day 2
View Panel: Modernising Your Online Experience – Strategies and Tactics
Panel: Modernising Your Online Experience – Strategies and Tactics
11:40AM
Paul Lawson
Executive Director
Verve

11:40AM - Day 2
View Panel: How Community-driven Insights Unlock Great Digital Experience
Alexandra Crossley
Customer Success VP
Alida

11:40AM - Day 2
View Panel: How Community-driven Insights Unlock Great Digital Experience
Angela Baker
Regional VP
Alida

11:40AM - Day 2
View Panel: How Community-driven Insights Unlock Great Digital Experience

10:00AM - Day 1
View Panel: Social Communities – exploring your social and engagement strategies
Panel: How Community-driven Insights Unlock Great Digital Experience
12:10PM
Courtney Cesari
Moderator, Global Brand Strategist & Consultant

09:20AM - Day 2
View Chair’s Welcome – Digital Experience & eCommerce Strategy – 22 June

08:50AM - Day 1
View Chair’s Welcome – Content & Digital Brand Strategy – 21 June

09:50AM - Day 2
View Chair’s Welcome – Digital Experience & eCommerce Strategy – 24 June

09:20AM - Day 1
View Chair’s Welcome – Content & Digital Brand Strategy – 23 June
Michael Boosalis
Product Marketing Manager
Storyblok

09:30AM - Day 1
View The way to modern content experiences

12:10PM - Day 2
View Panel: Building an effective omnichannel strategy
Spencer Dunfee
SMB Sales Manager for EMEA
Klaviyo

12:10PM - Day 2
View Panel: Building an effective omnichannel strategy
Kirsty Anniss
Global Senior Digital Marketing Manager – GTR
Bacardi

12:10PM - Day 2
View Panel: Building an effective omnichannel strategy
Ed Wilson
Brand Partnerships Manager
TikTok

12:10PM - Day 2
View Panel: Building an effective omnichannel strategy