• Start Time:
    02:00PM
  • End Time:
    02:40PM
  • Day:
    Day 2

Talk:

  • Personalization strategies driving retention, repeat purchase, and customer lifetime value
  • Behavioral and transactional signals powering predictive loyalty programs
  • Loyalty experiences integrating commerce, content, and rewards across channels
  • AI-driven recommendations and real-time engagement shaping customer behavior
  • Customer-centric lifecycle marketing as the engine of sustainable long-term growth

Associated Speakers:

Camille Thomas

Senior Director of Digital & E-commerce

KORRES

Associated Talks:

02:00PM - Day 2

View Panel: Retention Reimagined: Personalization, Loyalty & Long-Term Growth

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Stephen Coppola

Senior Director, Ecommerce Analytics, Personalization and GM of Shop Samsung App

Samsung Electronics

Associated Talks:

02:00PM - Day 2

View Panel: Retention Reimagined: Personalization, Loyalty & Long-Term Growth

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Drew Lesicko

VP and GM, Health and Wellness

CNN

Associated Talks:

02:00PM - Day 2

View Panel: Retention Reimagined: Personalization, Loyalty & Long-Term Growth

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Meagan Perle

Vice President E-Commerce

Madewell

Associated Talks:

02:00PM - Day 2

View Panel: Retention Reimagined: Personalization, Loyalty & Long-Term Growth

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