• Start Time:
    11:00AM
  • End Time:
    11:45AM
  • Day:
    Day 2

Talk:

  • The importance of brands delivering a unique customer experience within their Omni-channels
  • Why customer experience is beyond the online channels
  • Why insights will support interactive experiences for customers
  • How to support an integrated experience across multi-channels
  • Why UX can not be forgotten when delivering digital experiences

Associated Speakers:

Irada Dolloff

Digital Content and Marketing Manager

U.S. Chamber of Commerce Foundation

Associated Talks:

09:30AM - Day 2

View 3 Types of Content Silos to Break Down

11:00AM - Day 2

View LIVE Panel: Understanding the Customer Experience in the age of Omni-channel

View Full Info

Kate Gagnon

Associate Director, Brand Communications

OXO

Associated Talks:

09:00AM - Day 2

View Integrated Marketing: How a Brand of Any Size Can Benefit from a Holistic Approach

11:00AM - Day 2

View LIVE Panel: Understanding the Customer Experience in the age of Omni-channel

04:40PM - Day 1

View Panel: Importance of UGC: The Invaluable Addition to your Content Strategy 

View Full Info

Robert Monek

Executive Producer

WABC-TV, New York (Walt Disney Company)

Associated Talks:

09:00AM - Day 2

View Decoding audience behavior during and after the pandemic

11:00AM - Day 2

View LIVE Panel: Understanding the Customer Experience in the age of Omni-channel

10:00AM - Day 1

View Panel: Video and Ephemeral Content – How Brands should Effectively Storytell in a Crowded Environment

View Full Info