• Start Time:
    10:45AM
  • End Time:
    11:25AM
  • Day:
    Day 2

Talk:

  • Review how brands unify email, SMS, chat, social, and commerce into seamless journeys
  • Explore how CDPs and real-time data enable connected customer profiles
  • Examine how AI powers journey prediction and next-best-action modeling
  • Understand how brands balance automation and human intervention
  • Discuss how orchestration drives consistency, relevance, and loyalty

Associated Speakers:

Brian Donnelly

Head of Portfolio Marketing for Business AI and Messaging

Meta

Associated Talks:

10:45AM - Day 2

View Panel: Orchestrating the Omnichannel Experience: Data, AI & Journey Design

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Allie Ruth

Director of Integrated Marketing

The Vitamin Shoppe

Associated Talks:

10:45AM - Day 2

View Panel: Orchestrating the Omnichannel Experience: Data, AI & Journey Design

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Marisa Cali

Director, Digital Marketing and Technology

Crunch Fitness

Associated Talks:

10:45AM - Day 2

View Panel: Orchestrating the Omnichannel Experience: Data, AI & Journey Design

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Peter Chiappano

Director Patient Excellence Digital Innovation Strategy & Solutions

Boehringer Ingelheim

Associated Talks:

12:00PM - Day 2

View Humanizing Hyper-Personalization: Designing Experiences People Trust

10:45AM - Day 2

View Panel: Orchestrating the Omnichannel Experience: Data, AI & Journey Design

View Full Info